Experience Design Weekly #11 – Selling Design Systems & Service Design 101

selling design and service design

Illustration by Teresa Kluge

“Users are not always logical, at least not on the surface. To be a great designer you need to look a little deeper into how people think and act..”


Facilitating an Effective Design Studio Workshop
Design studios are UX workshops that combine ideation and design critique with idea prioritization and help teams collaborate and feel invested in the project.

Service Design 101
Service design improves the experiences of both the user and employee by designing, aligning, and optimizing an organization’s operations to better support customer journeys.

Selling a Design System before asking for buy-in
This is an article of how we sold and gained adoption of an internal Design System at EA before we asked for buy-in. We call this system Joystick.

How to enhance mobile interactions with sound design
Lately, I have been working with numerous design teams exploring virtual reality (VR), augmented reality (AR), and mixed reality (MR). Regardless of design experience, most teams had an interesting story

Atomic Design & creativity
While I was trying to convince people around me about this methodology, I noticed that some people (mostly creative people I have to say…) were concerned about the « industrial » aspect of this methodology.


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This weekly digest was brought to you by Super User Studio. We solve complex problems using design thinking and user insight to drive Enterprise & SaaS businesses forward.

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