“Confusion and clutter are the failure of design, not the attributes of information.”
ARTICLES THIS WEEK
Product Management vs. Product Operations: What’s the Difference?
Many lack a clear picture of product operations’ role in general. Or don’t understand how the two work together because product operations is a new and rapidly evolving discipline.
Artificial Intelligence and Chatbots—Creating Positive Experiences
Conversation design is equal parts content writing and interaction design. AI has not yet reached a level of maturity where it can spontaneously create chatbot dialogue.
Archetypes in design: understanding behaviour as a network
Archetypes as a data framework for better, faster, and more meaningful design research.
The case for using non-human personas in design
Why it is time to move beyond just designing for humans.
Sign up for SUS’s Experience Design Weekly.
This weekly digest was brought to you by Super User Studio. We solve complex problems using design thinking and user insight to drive businesses forward.