“The information is in the people, not in your head.”
Edward T. Hall
ARTICLES THIS WEEK
Micro nudge: a micro animation for behavioural change
Some do it better than others — breaking down the psychology of a micro nudge.
Product Management Mental Models for Everyone
Mental models are simple expressions of complex processes or relationships. These models are accumulated over time by an individual and used to make faster and better decisions.
Here’s what product management will look like in 2028
Product management will drastically evolve over the next 10 years. So much will be different that we’ll look back on this as a primitive, nearly unrecognizable period in its evolution. We’re basically in the MS-DOS phase, still messing around with floppy disks when we’ll soon be using iPhones.
How to Re-Imagine CX as a Brand Builder for Growth
Today’s financial services firms must constantly ask themselves: Which disruptive brand will be our next competitor?
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