Experience Design Weekly #65 – Design System Failure & The Loyalty Economy

Experience Design Weekly 65

“If we want users to like our software, we should design it to behave like a likeable person: respectful, generous and helpful.”
Alan Cooper

ARTICLES THIS WEEK

Why design systems fail and how to make them work in 2020
Daniël De Wit explains that after shutting down the first design system late 2018 he built a new and improved design system from the ground up.

Data visualisation has gone mainstream
When the United States president is showing a Sharpie-doctored chart, you know data visualisation isn’t hovering at the margins anymore.

How to win over skeptics with qualitative research
The field of design research often leverages qualitative research methods to inform product design.

The Loyalty Economy
A great 3 part series by HBR on customer value.

What Is the Future of Product Design in the 2020s?
Design leaders from Facebook, Intercom, Dropbox, Animoodles, and more share predictions about the coming sea change that is product design.

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This weekly digest was brought to you by Super User Studio. We solve complex problems using design thinking and user insight to drive businesses forward.

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