Super User Studio UX and UI Design Agency London

Agents of transformation & champions for growth

We empower & transform teams to create next generation digital product experiences.



Product & UX Strategy

We immerse ourselves in your business and engage with your customers, employees and users to envisage optimum service experiences. This creates a strategy for the transformation of your digital services and products. Then we help you execute it.

Design Systems & UI Design

We work collaboratively and iteratively to create brand experiences and UI design systems that ingrain excellence into your products and services. Consistency, scalability & ease of implementation guide our delivery.

Design Maturity & Enablement

We enable large organisations to achieve self-efficacy. We help instil greater collaboration to support alignment and ultimately help you maintain best practices and standards long after the product and service has launched.

Super User Studio - Top UX UI Agency 2022

One of the top UX agencies in the UK, as voted by Clutch.


UX Design Agency for Thomsons Online Benefits


Redefining the enterprise experience for employee pensions, benefits and rewards.

Thomson’s Online Benefits required a digital product & service design consultancy to redesign their complex pension & employee benefits platform. As software UX specialists, we designed for adaptation, flexibility & integration. 

SUS were able to drive growth, reduce operational costs and support sales enablement. The impact to the business was significant, including a 20% increase in pension uptake and the company's acquisition for £250M.


UI Design Agency for Corporate Executive Board


Consolidating an ecosystem of products and services to stimulate innovation in their Talent Management SaaS platforms.

This global organisation had acquired a number of overlapping businesses and capabilities in the Talent Management space. SUS was engaged to create a digital strategy that consolidated their product & service offering. This included UX research and ultimately the creation of an experience language and universal UI design system.

In parallel to digital product realisation, we also managed and implemented an innovation programme in a targeted growth area for the business. This involved engaging with stakeholders all over the world to consider how we might transform the enterprise service experience in the HCM sector. Impact to the business was demonstrated by embedding design thinking practices across business functions as well as CEB SHL's acquisition by Exponent for $400M.


Have any questions? Contact us today:

Tel: +44(0)20 3507 0462

Our Clients

User Experience, UI Design, Service Design Consultancy London Clients

Our Packages

Product Vision Accelerator

Rapidly define a vision, prototype & validate it. Accelerate your vision with this intensive & collaborative sprint.

Prove the concept & get it to market quickly.

1-2 weeks

Experience Analysis

Expert review of your digital product & service. Learn how to optimise your CX and UX for improved CR & performance.

Visibility on quality of UX & KPIs.

2-3 weeks

Market & Future Trends

Benchmarking, visualisation of future trends in/outside of your industry. What does good look like?

Big picture perspective & plan for innovation.

2-4 weeks

Our Expertise

We help companies challenge the status quo and truly understand human behaviour.

  • Customer Experience
  • Employee Experience
  • Candidate Experience
  • Digital Strategy & Innovation
  • Digital Transformation
  • New Business Models
  • Enterprise Experience
  • Behavioural Economics & Consumer Psycology
  • Design Operations & Management
  • Systems Thinking


Thomsons Online Benefits - UX and UI Design consultingThomsons Online Benefits

James Amner - Product Director

"From the outset Super User Studio demonstrated an amazing ability to work to a tight timeframe, and developed an excellent understanding of what was needed to transform the user experience of our software. It was a pleasure to work with an organisation that was able to equal our own professionalism."

CEB - UX and Service Design ConsultancyCORPORATE EXECUTIVE BOARD

Nick Hallwood - MD Talent Management Customer Platforms

"Working with SUS was very straightforward and easy. They communicated very clearly any changes to agreed schedule or scope and any resulting costs so there were no surprises. The project deliverables were met to agreed timeframes to a high standard. I would happily work with SUS again if the opportunity arose.”

Channel 4 - Film 4Channel 4 - Film 4

Sarah Rogers - Product Manager

"Super User Studio helped us define a complicated proposition through user research and rationalisation of business requirements. They are highly professional and we're really happy with the outcome. The standard of work they have produced is excellent – they've been super organised, met every deadline and also been a real pleasure to work with. They are a major asset to the team and I look forward to continuing the working relationship.”


Pete Chapman - Technical Director

"Super User Studio quickly got to grips with our complicated requirements. They applied a high standard of professionalism throughout the project, and have delivered visual designs and concepts that exceeded our expectations.”