We are highly experienced designers, strategists and researchers with a collective drive to make a difference. We believe that by simplifying the products & services around us, we can free-up more time to really enjoy life.
We simplify the complex
We have over 20 years of experience in driving businesses forward using user-centred and collaborative design techniques. We are specialists in creating experience language and UI frameworks for large companies and understand the unique challenges faced internally when trying to transform your digital product & service landscape. We can help you consolidate legacy or acquired products, simplify complex workflows and embed innovative design practices into your organisation. Your people, customers, clients and users are at the heart of everything we do.
We deliver value, fast
We provide a balanced and iterative approach to experience research, strategy and digital product design to meet commercial objectives without compromising best practices. We work closely with you to support the transformation of your digital products, to improve operational efficiencies and boost your competitive advantage. We live and breath your organisation to do this, entrenching ourselves in the detail and delivering value quickly.
We’re known for our attention to detail
We are known for our exceptional quality and we continue to deliver cutting edge design systems by remaining small and specialist. The SUS Associate Network supports our core team and ensures we can bring the most effective skillset and team to your project.
Fortune 500 companies & industry leaders have trusted Super User Studio to help shape their digital products and services.
Odette & Stu co-founded Super User Studio in 2008.
Partner, Product & Design Strategy
Stu started his design career 20 years ago and since then he has gained experience in a very broad range of design disciplines. Stu has worked on cutting-edge products, including an early AI game called Jamie Kane for the BBC which won a D&AD award. After working in various London agencies, Stu decided to set-up his own UX consultancy at a time when there were only a handful of agencies in the UK that offered this approach. As Design Director at SUS, he especially enjoys service design and implementing design systems for enterprise SaaS solutions. He also started UX Jobs board in 2013 in order to connect fellow UX professionals with great opportunities.
Partner, Experience & Research Strategy
Odette started her digital career 20 years ago as an online journalist and then producer in news and programming. She joined the BBC as a researcher for Top of the Pops, Blue Peter and then went on to produce the BAFTA award-winning Smile team at Darrall MacQueen. She went on to head-up a large production team at a design agency in Spain, before returning to the UK to co-found Super User Studio. As Director of Research & Product Strategy at SUS, Odette has been able to support the transformation of many businesses and their products for organisations such as CEB, Thomsons Online Benefits, Channel 4, Alstom, Zynstra and Apteco.
Introducing the SUS Associate Network
The team at Super User Studio is small, diverse, highly experienced and, you might say, perfectly formed. Like a film crew, we build expert teams for our clients, tailored to the needs of their project. This is when we use the SUS Associate Network, an extension of our internal team, with whom we've worked on many projects over the past 10 years. If you're interested in joining our team, please get in touch.
Thomsons Online Benefits
James Amner - Product Director
"From the outset Super User Studio demonstrated an amazing ability to work to a tight timeframe, and developed an excellent understanding of what was needed to transform the user experience of our software. It was a pleasure to work with an organisation that was able to equal our own professionalism."
CORPORATE EXECUTIVE BOARD
Nick Hallwood - MD Talent Management Customer Platforms
"Working with SUS was very straightforward and easy. They communicated very clearly any changes to agreed schedule or scope and any resulting costs so there were no surprises. The project deliverables were met to agreed timeframes to a high standard. I would happily work with SUS again if the opportunity arose.”
Channel 4 - Film 4
Sarah Rogers - Product Manager
"Super User Studio helped us define a complicated proposition through user research and rationalisation of business requirements. They are highly professional and we're really happy with the outcome. The standard of work they have produced is excellent – they've been super organised, met every deadline and also been a real pleasure to work with. They are a major asset to the team and I look forward to continuing the working relationship.”
Pete Chapman - Technical Director
"Super User Studio quickly got to grips with our complicated requirements. They applied a high standard of professionalism throughout the project, and have delivered visual designs and concepts that exceeded our expectations.”