Services
SUS have unlocked over $1 billion in value for our enterprise software partners. Our business & product design specialists place your people at the heart of what they do to create valuable and innovative digital experiences.
Product & UX Strategy
Combining top-down & bottom-up collaborative approaches, we help you envisage how you can transform your digital product & service experiences.
Activities
- Digital product discovery
- Cross-functional stakeholder engagement
- Service analysis & blueprinting
- Value proposition design
- Ethnographic research
- Product & Market analysis/auditing
- Competitor/Best of Breed review
- Vision & Road-mapping
Value
- Organisational alignment & focus
- Deeper insight & visualisation of customer/client/end user problems
- Improved awareness of current exemplars of best practice & future market expectations
- Proposition visualisation
- Product & service re-conceptualisation
- Clear strategy/roadmap for the transformation of products & services
Digital Product Design
SUS offers a holistic design service; from consolidating enterprise software solutions or services, right down to the creation of brand enriched design systems. Consistency, scalability and the highest design standards drive our delivery.
Activities
- User story mapping
- Architecture mapping - across services, products, platforms, workflows
- Mapping the optimum experience
- Design sprints
- Rapid Prototyping
- Usability testing
- Digital brand identity & system
- Establishing your experience design language
- UI design systems
Value
- Simplification of your experience, product & service offering
- Co-designed solutions to enhance organisational adoption
- Increase brand perception and the lifetime value of your customers
- Improve operational efficiency and reduce costs
- Free-up time to innovate and focus less on BAU tasks
- Ramp-up your competitive advantage
- Support cultural change
- Increase business growth and value - functional and financial
Design Maturity & Enablement
Our design specialists work with you to raise the bar in design standards within your organisation; your people, products & services. This delivers lasting value and a positive return on your investment.
Activities
- Cross-functional collaborative workshops
- Design studios & training
- Seeding your experience language & design system
- Consultancy on building your UX team
- Consultancy on UX team workflow, processes, procedures, tools
- Supporting your talent acquisition
Value
- Design enablement & self-efficacy
- Establish best practices and standards
- Create an environment that supports growth
- Instil design thinking practices
- Future proof your company
Digital Product, Design & Innovation Advisory
We offer a pragmatic Advisory that's designed to set up enterprise software providers for long-term success. We empower you with cutting-edge design practices, innovative frameworks, and streamlined systems, all customised to your unique needs.
Sector ExperIence
We've designed experiences across a wide number of industries and sectors
- HR/HCM
- Fintech
- Hybrid IT
- Public Relations
- Broadcasting
- Social Care
- Pharma
- Analytics
- Power & Energy
- Publishing
Want to add value fast?
We have a range of starter service packages to help you benchmark, innovate and add value to your product & service
